CodeIT

Please describe your company and your position there.

I am a Software Engineer at a small company in Switzerland.

For what projects/services did your company hire CodeIT, and what were your goals?

We wanted to develop a Mobile Application to inform the population of cities in Switzerland about the dates and times of the next waste collections. The city's administration office should be able to schedule the waste collections in a backend web application and the population should than get push notifications when the next collection comes closer.

How did you select this vendor and what were the deciding factors?

CodeIT has a good reputation and a partner of my company already had contact with the management.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an idea in mind and CodeIT was able to build it. The employees at CodeIT understood very fast what we want. The App should work on Android and iOS smartphones. The App should also support push notifications on both platforms.

How many resources from the vendor's team worked with you, and what were their positions?

A Project Manager was the relay to our side and she did a very good job. Behind her she had a team of developers and operators that worked on the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was built within a few months time. We were more than happy with the look and feel of the app. More than 500 people downloaded the app so far and we have 5 cities that use the app for their waste collection service.

Describe their project management style, including communication tools and timeliness.

The project manager was very easy to communicate with through Skype. She was reachable almost all the time and came up with a solution.

What did you find most impressive or unique about this company?

They have their specialists in every area. The developers did a great job ceating the app and the backend web application. The operators helped me to lower the costs of the cloud server hosting by suggesting another provider. The communication with the project manager was very lean and easy.

Are there any areas for improvement or something they could have done differently?

Because we are a rather small project especially for the next releases and bug fixes of the app, it took some time until the ressources could be allocated to our project. The billing process could be a bit more timely. There where still unreported hours from 2019 in 2021. At least at the end of the year I would expect them to write an invoice no matther how high the amount.

Please describe your company and your position there.

I’m the CEO/Founder of a company called Düzy that owns IP in the interactive video space. We built the world first video commerce engine allowing for products to be sold in video which has been touted as the holy grail of video commerce.

For what projects/services did your company hire CodeIT LLC?

POC and development of the core product.

What were your goals for this project?

To develop a new technology/functionality that did not exist and bring it to market.

How did you select CodeIT LLC?

Through a vigorous interview process. We looked at mow than 15 companies around the globe and landed on CODEIT because they had the best process and understanding of what our objective was.

Describe the project in detail.

We had to pioneer the space and the detail of that is not important it’s the was we went about doing it. CodeIT has an amazing team and excellent leadership that allows for creative thought and execution.

What was the team composition?

Very diverse. They provided business analysts, PM, devs, etc.

Can you share any outcomes from the project that demonstrate progress or success?

We built a very robust technology which is being implemented by some of the largest companies in the world. We are very happy with the product and are continuing to use CODEIT!

How effective was the workflow between your team and theirs?

This was perhaps one of the most critical elements of the success of our partnership. The communication between teams was fantastic. Don’t get me wrong, it takes work and organization but if you can run a process and have good leadership on your team, working with these guys will be very effective and productive.

What did you find most impressive about this company?

Their work ethic and desire to deliver a good product. They are hard working, talented and honest which are the most important attributes for me.

Are there any areas for improvement?

There is nothing that I would state here as we are always working in unison pushing each other to be better. The leadership is constantly pushing to be better and asking how they can be better. They are pretty solid and to top it off they are very hospitable if you ever travel to their offices. Alex K., one of the owners, makes an incredible coffee.

Please describe your company and your position there.

I'm a Founder of IT company.

For what projects/services did your company hire CodeIT LLC?

We needed to bring more iOS developers to develop the fitness health app, as the majority of the mobile team was involved in other projects.

What were your goals for this project?

We were in need developers for project (health app).

How did you select CodeIT LLC?

CEOs of both our companies go way back. We just turned for help, reviewed their expertise and knowledge to see if they were a fit to help out with our project, just as we would do with any other company.

We also asked about their previous work and their timelines to complete apps. They provided us with a portfolio, showed a great expertise in the Healthcare industry and their tech experts made a good impression.

Describe the project in detail.

We provided a brief about our requirements to the CodeIT team, and as an outcome, we got multiple excellent suggestions and feedback that helped us during the project. The services provided by CodeIT covered everything that we required to launch the app.

What was the team composition?

We hired 2 iOS developers

Can you share any outcomes from the project that demonstrate progress or success?

We had an application in progress and needed resources to complete it. CodeIT was able to do this successfully.

How effective was the workflow between your team and theirs?

The communication between our developers went smoothly. We used Slack to collaborate and Jira to manage tasks. Weekly reports were done through email without any predicaments.

What did you find most impressive about this company?

How transparent they are with everything they do, and how the communication is built. They had no problem integrating into our processes during the project, just as we had no problem onboarding them.

Are there any areas for improvement?

Not really, they did a great job in the field of healthcare app development.

Introduce your business and what you do there.

I’m the CEO of Nordiq GmBH— an online marketing and web development company.

What challenge were you trying to address with CodeIT?

We needed the support of PHP software developers.

What was the scope of their involvement?

CodeIT developed a mobile app for both Android and iOS. They also built a backend using PHP. Their team thought one or two steps ahead, allowing us to avoid any problems later in the project. They complete small tasks to maintain the platforms.

What is the team composition?

I interacted with a project manager as well as 3–5 developers.

How did you come to work with CodeIT?

We found CodeIT on Upwork where their team had good reviews from previous customers.

How much have you invested with them?

We’ve spent $28,000 on their services.

What is the status of this engagement?

We started to collaborate in 2014 and our partnership’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Their work is professional and produced on time. We’ve had a good experience working with them.

How did CodeIT perform from a project management standpoint?

We communicate via Skype and email for more complex tasks. We avoided making any bad decisions at the beginning of the project because CodeIT thinks one or two steps ahead.

What did you find most impressive about them?

CodeIT delivers reliable, good quality products.

Are there any areas they could improve?

No, I’ve worked with other companies and CodeIT is absolutely the best.

Do you have any advice for potential customers?

Trust CodeIT. Try them and you’ll see that they’re professionals who work well.

Introduce your business and what you do there.

Dinku is a tech-driven e-commerce company. We’re a B2C business, and we use an algorithm that makes prices change as part of our model. I’m the founder and CEO of the company.

What challenge were you trying to address with CodeIT?

We provide a new way to online shop. We needed a partner that could develop the kind of algorithm we wanted to create for the site.

What was the scope of their involvement?

I gave the CodeIT’s business developer and project manager a layout of what I wanted to do. They used that to form the basis of an SRS. They broke down everything I wanted to achieve into modules, and I went through each one, making comments and approving the items.

I don’t remember what technologies they used to develop the site. I believe we started with the Zend Framework, but they identified a more advanced technology and migrated to it.

What is the team composition?

There were 4–5 people involved. Daria (Business Development Executive, CodeIT) was the consistent point of contact throughout the life of the project. Even when she wasn’t the direct project manager, she played the role of relationship manager.

How did you come to work with CodeIT?

It was a referral from a personal friend. It was important for us to find someone who understood what we were trying to do and would be able to give us insights into the development of the site beyond what we asked for. It’s one thing to ask someone for A, B, C, and D, but we also wanted our partner to consider E, F, and G. That was the level of expertise we wanted, and that’s what drew us to CodeIT.

How much have you invested with them?

The total was around $30,000.

What is the status of this engagement?

The project lasted from 2014­–2019.  We discontinued the service because of fiscal policies in Nigeria and because our needs decreased. It made more sense to get local support instead.

What evidence can you share that demonstrates the impact of the engagement?

The initial feedback was that the site looked pretty good. The presentation, images, and outline structure were crisp and clear. The algorithm and site design were also well-received. We received many compliments from new users. It’s been a positive experience, and I have no negative feedback in terms of design or functionality.

How did CodeIT perform from a project management standpoint?

We communicated via email because I’d rather write, read, and have the messages stored, than talk over phone calls. This way, we could refer to project guidelines and confirm what was agreed upon. Although, we also used Skype.

What did you find most impressive about them?

They were quite flexible in working around some of the issues we had, whether those were technical or commercial. There were instances where we weren’t sure they could do what I was asking for within our budget. Rather than just telling me that it didn’t fall within the scope of their competence, they made suggestions that addressed the concern. They made suggestions that made the cost manageable. They had a human touch to providing the service.

Are there any areas they could improve?

No. I’m a huge fan of CodeIT. If they worked for me for free, it would be nice, but there’s nothing other than that. I have absolute admiration for their team.

Do you have any advice for future clients of theirs?

One of the standout pieces of advice I’d give is for the client to have a clear idea of what they want to do. That will allow them to have a clear map of the overall product. That way, they don’t have to go back and give new instructions, causing the project to cost more than it ordinarily would have. CodeIT will try to meet the client’s request as they make it, so not having a clear idea of what needs to be done will lead to gray areas. By the time they go back, they may need to rework some of the things that were requested, and all of that will increase the cost.

Introduce your business and what you do there.

I’m the CTO of a concierge service for insurance products.

What challenge were you trying to address with CodeIT?

We needed help with developing the web- and cloud-based platform.

What was the scope of their involvement?

Around 95% of our development was done by CodeIT. They use AngularJS to built the frontend and Node.js to build some of the backend. They also have provided QA. We work together daily. Our internal team handles the designs that CodeIT then implements. 

What is the team composition?

We have three frontend developers, one backend developer, and a part-time QA person.

How did you come to work with CodeIT?

A company that had worked with them for many years recommended their team to us. I talked with them to get some information about their pricing and workflow. We didn’t have much time to do thorough research and look at other vendors, so we went with CodeIT based on that initial recommendation.

What is the status of this engagement?

We started working together in September 2018, and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

CodeIT is delivering work on a regular basis. However, we’ve seen a lot of churn when it comes to bugs, and we’ve had to rewrite their code as a result. As long as we have no issues, their work remains satisfactory.

How did CodeIT perform from a project management standpoint?

I manage their team and give them direction. Our communication is through Slack; we use it to answer questions, clarify tasks, and address blockers using different channels. We use GitHub for management and Jira to document items and assign tasks. Confluence is our design tool.

What did you find most impressive about them?

I haven’t tried other providers, so I can’t compare them. However, they consistently produce work on a daily basis and operate as an extension of our team.

Are there any areas they could improve?

We’ve had to work with them on communication. CodeIT doesn’t always tell us whenever they run into issues or hit stumbling blocks. We’re behind schedule, and I’ve haven’t received reasons why from CodeIT along the way. As a result, they’ve missed some of our expectations. We’ve been working with their team over the past year or so to improve their communication.

Any advice for potential customers?

Be active in managing their day-to-day operations, and you’ll see good results.

Introduce your business and what you do there.

I’m the president of a software development company specializing in PHP, and we’ve been in the business for nine years.

What challenge were you trying to address with CodeIT?

We needed to bring more developers onto our team and also create a QA department.

What was the scope of their involvement?

We started out working with a couple of PHP developers who we hired to work on our team. We had a great experience in terms of their coding and English capabilities, and from there, we expanded the number of developers they provided for us to closer to six.

What is the team composition?

We have six of their team members employed full time with us, and they have a business manager that we interact with on their side as well.

How did you come to work with CodeIT?

We had a few negative experiences with other teams not meeting expectations and not delivering on code for us, so we interviewed several companies and tried to be very strict with laying out our requirements up front. Someone recommended CodeIT to me, so we reached out, and all of our interactions with them were very pleasant, so we decided to move forward with them.

How much have you invested with them?

We’ve probably spent about $300,000–$400,000 with them in total.

What is the status of this engagement?

We started working together around 2015 and are continuing the engagement.

What evidence can you share that demonstrates the impact of the engagement?

It was definitely significantly more cost-effective to source resources through CodeIT than it would ever have been to hire in-house. Probably at least half of what we would have had to spend without them.

How did CodeIT perform from a project management standpoint?

They do a great job of independently managing their requirements. We don’t have a lot of time to be monitoring them for that kind of stuff, so it was a critical factor for us that they be able to deliver on deadlines and quality requirements, so we’ve been satisfied in that regard. They’re in charge of company cultural development and everything, but I believe that they do a good job of providing that.

What did you find most impressive about them?

They are always completely aligned with our business expectations, and they follow through with everything they say they will do. It seems like that might be common sense but it can really be a rare quality with out-of-house developers.

Are there any areas they could improve?

If they could find us more people faster, that would be amazing, because all of the people they provide are excellent. I don’t have any gripes with the work that they do.

Do you have any advice for potential customers?

Compare a few other companies when you are looking for a company to source from so that you can ensure that you are making an educated decision. I’m confident anyone will realize that CodeIT is a superior option in pretty much every regard.

Introduce your business and what you do there.

We are a healthcare software company. I'm the CEO.

What challenge were you trying to address with CodeIT?

Our main challenge was our limited developer bandwidth. We wanted to increase our development capabilities to make our application more robust and enterprise-ready.

What was the scope of their involvement?

They did both staff augmentation and offshore development for us. When I started working with them, I had primary developers in the U.S., but we've moved toward more of a hybrid model since then.

We've rolled out a variety of features, and we recently created a version two of one of our free applications. We have scanning and inventory management features, among others. We had a large backlog that they've helped with, and they identified some areas for infrastructure improvements. We're moving forward on a large project now to upgrade the backend and modernize the frontend of our web application.

What is the team composition?

We consistently work with about eight people. That includes an iOS developer, an Angular frontend developer, two Java developers, a project manager, a graphic designer, and one or two QA specialists.

How did you come to work with CodeIT?

One of their business development people contacted me. I knew I was reaching a choke point with my existing development resources, so I took a meeting with them. I met with their CEO and the business development executive I work with, and I like what I heard. They had competitive rates, so I decided to engage them for a pilot engagement. They did a version two of the scanning app I mentioned. After that initial project, I decided it would be worth working with them for the long-term.

How much have you invested with them?

We pay them hourly per resource. The hourly scale is anywhere between $28-$45, which is extremely competitive, especially given the quality of their work.

What is the status of this engagement?

The initial engagement started in December 2018, and we established a long-term relationship in January 2019. The collaboration is ongoing, and I consider them a part of my team.

What evidence can you share that demonstrates the impact of the engagement?

We've seen performance improvements in the application, and our customers are very pleased with the speed of the feature rollout. We've seen positive impacts on the overall customer experience.

How did CodeIT perform from a project management standpoint?

We use an Agile methodology, and we communicate with them multiple times a day. We use Slack and Skype, and we have a standing weekly meeting with the project manager and a flexible weekly standup with the team. I can reach them any time I need them, and their English skills are very good.

What did you find most impressive about them?

They are talented, business-oriented developers and behave as any internal team member would. Their focus on the success of our business is impressive. They try to understand the use cases we address as a company, and they make suggestions and recommendations for our internal workflows and roadmaps.

Are there any areas they could improve?

Attrition or team changes are normal for this kind of project. Other than that, I've seen only a positive performance from their team as a whole.

Do you have any advice for potential customers?

Have a chief architect or an application owner on your side. Don't deliver specifications to them and hope that they can deliver exactly what you want. You will always understand your business pains better than anybody else, so it's important to collaborate and stay engaged.

Introduce your business and what you do there.

I’m the assistant to someone wanting to develop an app to help people take care of elderly loved ones.

What challenge were you trying to address with CodeIT?

We wanted an app that could comprehensively track the healthcare-related data of an elderly person, such as symptoms, medication, doses, appointments, etc.

What was the scope of their involvement?

We provided CodeIT with the creative direction, and they spearheaded the rest of the project. They created their own schedule and developed both the backend and frontend from scratch. It’s not necessarily meant for the senior but more for the caretakers (like their adult children). The backend maintains data and has a protocol for what to do if a user forgets their password.

The app has numerous features, including an alerting system, tutorials, and exportable recordkeeping modules. Information can be organized by data or medication type, and it can be shared with doctors or other family members. The app creates a hub that the family and physicians can reference whenever needed. The app is currently only for iOS but, after user feedback, we plan to develop it for Android, as well.

What is the team composition? 

We interact with the UX/UI designer, frontend developer, and backend developer virtually, and we meet with a company representative in person.

How did you come to work with CodeIT?

We’d worked with them before. 

What is the status of this engagement?

We started this project in May 2018, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

We’ve received positive feedback so far, and we’ll do our first release soon.

How did CodeIT perform from a project management standpoint?

Every week, they provide an updated goal spreadsheet on what we plan to accomplish. During our weekly video conferences, the company representative takes detailed notes about what we want and after the meeting sends a breakdown of when each task will get finished. We never have to follow up or request information; they’re always on top of their work.

What did you find most impressive about them?

Each team member is incredibly skilled in their respective fields. The designer is great at understanding what we want and translating that into the flow and design of the app. It’s often difficult to find a partner who listens to and applies your ideas.

Are there any areas they could improve?

Communication can sometimes be difficult, but that’s only because they’re overseas.

Do you have any advice for future clients of theirs?

Schedule video conferences with them as often as you need. They’re incredibly flexible and generous with their time, so keep in touch to optimize the partnership.

Introduce your business and what you do there.

I’m the chief marketing officer of a clothing startup that makes long johns with zippers on the side. It’s grown into a full-fledged underwear company.

What challenge were you trying to address with CodeIT?

We needed to develop a website and email system.

What was the scope of their involvement?

They developed our WordPress website, set up our email addresses, and configured the backend editing of our email servers. The platform continues to evolve.

What is the team composition?

I’ve only contacted them through customer service.

How did you come to work with CodeIT?

I’m assuming it was by word of mouth.

How much have you invested with them?

We spent $8,000 last year.

What is the status of this engagement?

We started working together in 2014 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I’ve only heard good things about them. The general feedback from customers has been good. I reach out to them through customer service when something is wrong with the email server, and they’ve been super helpful.

How did CodeIT perform from a project management standpoint?

They were great. Everything I’ve heard and seen has been superb. We communicate through email.

What did you find most impressive about them?

Their 24/7 customer support works great. They’re very responsive, accessible, and friendly. They try their best to address the issues we send to them.

We do most things in-house, but we can’t do some things because of lack of coding skill. They always have the right skills to get things done. We trust them to not use more time than they need since we pay them on an hourly basis.

Are there any areas they could improve?

They only have one WordPress developer, which makes their responsiveness suffer a bit.

Do you have any advice for potential customers?

Because we have one contact person, it was the best experience we’ve had. He’s super nice and helpful. Getting to know that one liaison well is the best advice I have.